Warranty & Returns
30-Day Hassle-Free Return Policy - Sales@diffusionboutique.com
At Diffusion Boutique we want you to be completely satisfied with your purchase. If you are not 100% happy with your order, we offer a hassle-free 30-day return policy to ensure your peace of mind. Here are the details of our return policy:
Eligibility: To be eligible for a return, the item must be in its original condition, unused, and in the same packaging as when you received it.
Initiating the Return: To initiate a return, simply contact our customer support team within 30 days from the date of delivery
Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part, such as shipping the wrong item or a defective product.
Return Authorization: Our customer support team will provide you with a return authorization number and further instructions on how to proceed with your return.
Secure Packaging: Please ensure that the item is securely packaged to prevent any damage during transit. We recommend using the original packaging if available.
Inspection and Refund: Once we receive the returned item and verify its condition, we will process your refund. Refunds will be issued using the original payment method within [number of days] from the receipt of the returned product.
Non-Returnable Items: Certain items, such as personalized or custom-made products, gift cards, and downloadable software, are non-returnable and non-refundable.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately, and we will arrange a replacement or issue a full refund at no additional cost.
Partial Refunds: In some cases, partial refunds may be offered for items that are not in their original condition or show signs of use.
Customer Satisfaction: Our ultimate goal is your satisfaction. If you have any concerns or questions regarding your purchase, please feel free to reach out to our customer support team, and we'll be more than happy to assist you.
Remember, we value your trust in Diffusion Boutique, and our 30-day return policy is designed to make your shopping experience worry-free and enjoyable. Thank you for choosing us as your preferred shopping destination. Happy shopping!
Warranty
